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Larkbridge Mortgages Ltd
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Email communications are not secure and for this reason Larkbridge Mortgages Ltd cannot guarantee the security of email, its contents or that it remains virus free once sent.
Email communications are not secure and for this reason Larkbridge Mortgages ltd cannot guarantee the security of the email, its contents or that it remains virus free once sent
We will use your name, email address and contact number (‘personal information’) to contact you about the services you have requested or respond to an enquiry you have submitted, which will require us to share your personal information with our advisers and our group of companies.
For further information on how your information is used, including disclosure to third parties, how we maintain security of your information and your rights in relation to the information we hold about you, please see our Privacy Policy here or please contact our office on 01284 729250.
If you are unhappy with our service
If you are unhappy with the service provided by our advisers and wish to complain, please let us know. You can contact us in writing (post or email) or by telephone.
Our contact details are: Complaints Manager Tenet Group Ltd Lister Hill Horsforth Leeds LS18 5AZ
Email: complaints@tenet.co.uk – Tel: 0113 2390011
You can find more information by visiting the Tenet website: https://www.tenet.co.uk/making-a-complaint. If you remain unhappy with the decision you may have a right to refer your complaint to the Financial Ombudsman Service. You can also refer your complaint if it has not been resolved within 8 weeks.
The Financial Ombudsman Service Exchange Tower London E14 9SR
Tel: 0800 023 4567 – Email: complaint.info@financial-ombudsman.org.uk – Website:www.financial-ombudsman.org.uk